Hello Mike! Excuse me for the delay. The main problem is the the default “chgport” from windows 10 is not available in your system. We will continue looking for a more universal solution and solve the issue. However, we have tried the Magerit Updater in multiple Windows and Mac computers and it worked fine, so the problem is that there is a missing file in your computer. We will write as soon as possible giving you the solution. Best regards!